Burmese Curly Remy Human Hair Crochet Knotless Spiral Curl Natural Black
Shipping policy
Our goal is to provide safer and faster shipping options wherever you live.
The time frame for order delivery is divided into two parts: processing time and shipping time.
1. Processing time
Processing time: 0-2 days. Fulfilled: Mon - Sat.
Order cutoff time: 11:00 PM (GMT-08:00) Pacific Standard Time.
We do not process on Sundays or holidays. Processing time is NOT included in the shipping time. Please plan accordingly.
| Warehouse | Destination | Shipping method | Shipping Time | Shipping Company |
| China | US | Free shipping | 3-7 Business days | FedEx, DHL |
| China | Canada, Australia, UK, Mexico, and Europe | Free shipping | 4-8 Business days | FedEx, DHL |
| China | Africa (South Africa) | Table price shipping | 6-10 Business days | Aramex |
Due to customs clearance procedures, some orders—especially those shipped to the U.S.—may experience an additional delay of 5-7 business days. Customs processing is handled by local authorities and is beyond our control, and not all shipments will be affected.
We sincerely apologize for any inconvenience and appreciate your understanding and patience.
Note:
1. One day in a week won’t process orders— U.S Saturday. Shipping comanies all close on Sunday. Local logistics deliver on business days.
2. Orders will only be remained for 5 working days after placement when phone number missing or unclear address. Longer than that, order will be canceled and money will be returned accordingly. So pls make sure that you leave correct shipping address(PO Box, APO, FPO, military address not acceptable) and telephone number when place order. Free shipping means no shipping fee no matter the order price.
3. The above logistics time is for reference only, the specific transportation time shall be subject to the logistics company.
4. We offer free shipping to the USA, UK, Canada, Mexico, Australia, and Europe. For the rest of the world, we charge a shipping fee of $30-$35 per order. Please contact our customer service for details.
Return Policy
Return & Exchange
VALLBEST aims to provide our customers with premium quality human hair wigs & weaves at reasonable prices and knight service. We understand that choosing the right wig online can be difficult, so we accept returns and exchanges for some special occasions within 30 days after you receive the hair. Below is our Return & Exchange policy.
| Reason | Buyer Pays Shipping Fee | Seller Pays Shipping Fee | Photo Provided | Exchange Available |
| Dislike/ Unsuitable | Yes | Yes | ||
| Change Style/Color | Yes | Yes | ||
| Shipping Wrong Items | Yes | Yes | Yes | |
| Quality Problem | Yes | Yes | Yes | |
| Artificial Reason | No | No | No |
How to Return/Exchange
Please contact our customer service within 48 hours after you received your package via email at service@vallbest.com. Including product-related pictures/videos will speed up the process.
Our customer service will process your return/exchange request within 1-3 working days. Once authorized, you will be provided with a Return & Exchange address. If the return is due to the buyer’s reasons, such as disliking or not needing the product anymore, a $20 fee will be deducted from your refund as a shipping loss.
Please return the package to the address we have provided and send us the return tracking number. Unauthorized returns, or those that are lost or stolen, are not our responsibility. We will process your refund or exchange within 7 working days after receiving the package.
Returnable Items
We accommodate exchanges & returns for wigs that have NOT been washed, tampered with, altered, and the lace NOT cut. Since human hair wigs are hygienic products, we take matters of hygiene and public safety seriously and DO NOT allow used items to be returned.
NO returns & exchanges for cap size customized wigs, clearance & flash sale products, or customized products (color/style/cap size/density).
Cancellations
You can cancel your order before it ships for a full refund.
Custom orders can be cancelled before production starts. A 20% production fee may apply for cancellations after production has started.
Unsuccessful Delivery
If customs seizes the parcel, it is the buyer's responsibility to clear customs. Contact us for any documents needed for customs clearance.
If shipment status does not update for a long time, contact your local courier and us to resolve the issue. We will keep in touch until the parcel is delivered successfully.
Delivery on the Way
If delivery fails due to incorrect information provided by the buyer, we are not responsible for any loss caused.
If we send the parcel to the wrong address, we can resend it to the correct address or offer a refund.
If the parcel is lost by the shipping company, contact us and the delivery company for assistance. Customers with Green Shipping Protection should file a claim directly with them.
Refund Processing Time
PayPal (Balance / Linked Bank Account / Credit Card)
PayPal balance: typically 1-3 business days
Linked bank account or credit card: approximately 5-10 business days, depending on PayPal and bank processing times
Apple Pay / Google Pay
Refunds are returned to the original linked bank card or credit card and usually take 5-14 business days, depending on the issuing bank.
Burmese Curly Remy Human Hair Crochet Knotless Spiral Curl Natural Black
FAQs
What is crochet hair?
Crochet hair is pre-styled hair wefts or strands designed to be installed with a crochet hook into braids or locs, creating versatile protective styles.
Who can wear crochet hair?
Anyone! Our 100% human hair crochet is perfect for all hair types and textures, ideal for adding volume, length, or a new style instantly.
How do I install crochet hair?
Use a crochet hook to loop the hair through your braids or locs. Installation is quick and works for various styles.
How long does crochet hair last?
With proper care, our 100% human hair crochet can last 1–2 years or longer, staying soft, full, and natural-looking.
Does crochet hair tangle or shed?
Our 100% human hair crochet is pre-separated and double-inspected to minimize tangling and shedding, giving you a smooth, full, and natural look.
How do I maintain crochet hair?
Wash gently with sulfate-free shampoo, condition regularly, detangle carefully, avoid excessive heat, and let it air dry or style with heat protectant to keep it soft, full, and tangle-free.
Can crochet hair be styled or dyed?
Yes! Our 100% human hair crochet can be curled, straightened, or blow-dried and also dyed or highlighted; use gentle shampoo and heat protectant, and it will revert to its natural texture after washing.
How do I know if the wig cap is going to fit?
Our wigs come in a standard medium cap size (22–23 inches), designed to fit most head sizes. Most of our wigs feature an adjustable drawstring and elastic band, so you can tighten it for a more secure, customized fit. Even if you have a smaller head, you can easily adjust the cap for a snug and comfortable fit without slipping.
Can I curl this hair?
Yes, it can be curled. We recommend using a temperature range of 112-114°C or 230-250°F. Please remember that even human hair can burn if the temperature is too high or if not controlled properly.
Does the texture feel rough, dry, or unhealthy?
Our hair is 100% human hair. It's like our own hair, very soft and smooth.
Can the hair be straightened?
Yes, it can be straightened. It's always best to use a heat protection product before applying heat to the hair. Just treat it like our own hair.
Is it 100% human hair, and how long does it last?
All of our hair is 100% virgin human hair, similar to our own natural hair. Generally, with proper care, our hair can last more than one year. The better care you provide, the longer it will last.
How long will it take for the hair to reach me?
We usually ship within 24 hours (excluding weekends and holidays) if the hair is in stock. Delivery typically takes 3-5 working days to the US, 3-7 to Canada, and 3-10 to other countries. We'll promptly email you the tracking number once shipped.