Shipping Policy

Shipping policy

Our goal is to provide safer and faster shipping options wherever you live.

The time frame for order delivery is divided into two parts: processing time and shipping time.

1. Processing time

Processing time: 0-2 days. Fulfilled: Mon - Sat.

Order cutoff time: 11:00 PM (GMT-08:00) Pacific Standard Time.

We do not process on Sundays or holidays. Processing time is NOT included in the shipping time. Please plan accordingly.

Due to customs clearance procedures, some orders—especially those shipped to the U.S.—may experience an additional delay of 5-7 business days. Customs processing is handled by local authorities and is beyond our control, and not all shipments will be affected.
We sincerely apologize for any inconvenience and appreciate your understanding and patience.

Note:

1. One day in a week won’t process orders— U.S Saturday. Shipping comanies all close on Sunday. Local logistics deliver on business days. 
2. Orders will only be remained for 5 working days after placement when phone number missing or unclear address. Longer than that, order will be canceled and money will be returned accordingly. So pls make sure that you leave correct shipping address(PO Box, APO, FPO, military address not acceptable) and telephone number when place order. Free shipping means no shipping fee no matter the order price.
3. The above logistics time is for reference only, the specific transportation time shall be subject to the logistics company.
4. We offer free shipping to the USA, UK, Canada, Mexico, Australia, and Europe. For the rest of the world, we charge a shipping fee of $30-$35 per order. Please contact our customer service for details.