Taxes Policy

Vallbest ship international packages duties and taxes unpaid. This means that international customers may be inclined to pay inbound duties and taxes to local Customs authorities on your total order amount. Sometimes, the courier may pay these fees in advance, on your behalf, in order to clear customs faster. You may be required to pay these fees prior to being able to receive the delivery. The rate of these fees are applied by your country and we are unable to advise on how much they might be. This is normal for international purchases. Vallbestx Hair does not collect from these incurred expenses. These taxes are non-refundable in case of return/exchange.

If your parcel is returned to us due to a non-payment of custom or clearance fees and you request the order to be re-shipped, Vallbest will charge you for postage. If you refuse payment of any incurred custom fees and Vallbest receives the product back, Vallbest will charge you the cost of the initial postage and a 5% restock fee.

International delivery to certain countries may take significantly longer than indicated due to customs delays, among other reasons.