Shipment Policy

Vallbest choose Fedex/UPS/USPS/DHL/TNT/DPEX/GES express to most country in the world, different county has different express policy.

Normally, we(seller) bear the shipping fee, that means, free shipping for buyer. In some special cases(when the total order is less than $30), the buyer needs to pay $25 for shipping

Order Processing Time

If you place the order on Sunday or Chinese holidays,your order will be dispatched on the next working day.In some cases delivery may take longer than stated due to security and customs clearance.

Wrong Address Disclaimer

We want to make sure you receive your new hair, so make sure you enter the correct shipping address and correct contact name of the person who will be able to receive it. And all the express do not accept Po.box address, it is not same. This is your responsibility. Triple check it!!

If you make a mistake, or things change, write to us immediately at vallbesthair@gmail.com and we may be able to modify your order. We can’t make any promises, as we process and ship our orders as fast as possible, but we’ll do our best for you!

Tracking and Receiving Your Order

If there have any problem with the delivery status,please contact the courier before contacting us vallbesthair@gmail.com

USA customers order(free shipping)

USA customers orders always ship out from China warehouse by DHL(www.dhl.com),FEDEX(www.fedex.com),UPS(www.ups.com). tems ship from China warehouse usually takes 3-4 working days. 

All the package is free shipping to buyers

CA customers order(free shipping)

CA customers orders always ship out from China warehouse by DHL(www.dhl.com) or FEDEX.(www.fedex.com), delivered time is 3-4 working days.

All the package is free shipping to buyers

 EUR Customers order(free shipping)

EUR customers orders always ship out from China warehouse by DHL (www.dhl.com)orFEDEX(www.fedex.com),TNT(www.tnt.com),DPEX(www.dpex.com), delivered time is 5-7 working days.

All the package is free shipping to buyers

Other Customers order(charge $30-40 shipping fee depend on weight)

Other customers orders always ship out from China warehouse by DHL (www.dhl.com)orDPEX(www.dpex.com), and delivered time is 4-7 working days.

Asian Shipping Country:

China, India, Japan, Thailand, Philippines, The United Arab Emirates

Other Country or Area not Shipping.

Africa Shipping Country:

South Africa, Nigeria, Zimbabwe, Namibia, Zambia

Other Country or Area not Shipping.